At J&P Credit Solutions we provide a comprehensive debt collection service for a broad range of debt types, businesses and industries. Whether you’re an individual, a small business or a large multinational corporation we have the skill, knowledge and capacity to recover monies owed to you quickly and efficiently.
We act for a diverse range of small, medium and large commercial clients across various industries including:
|• Publishing||• Retail|
|• Security||• Media|
|• Recruitment||• Technology|
|• Marketing||• Finance|
|• Accountancy||• Insurance|
|• Construction||• Debt Purchase|
|• Engineering||• Utilities|
Our clients include the likes of ADT, Thomson Reuters and Kingston Smith.
Our Approach to Collecting Your Debt
We are flexible in our approach to recovering your debt and can adjust our processes to best suit you. For example, in some cases where clients are instructing bulk volumes we have been able to integrate their internal systems with our own to deliver a more streamlined, efficient and fully outsourced solution.
We work closely with all our clients, regardless of size, to understand their unique circumstances and provide bespoke recovery solutions tailored to their individual requirements. We have the capability and capacity of a traditional DCA to deal with large volumes of pre-legal cases, as well as the knowledge and expertise of debt recovery solicitors to issue legal proceedings.
Our clients value our service because we’re able to handle their case every step of the way and we take a customer-centric approach that seeks to achieve the best possible outcome for all parties.
After exhausting our collections strategy we can seamlessly move from pre-legal collections to legal activity, providing full justification as to why that course of action was initiated. This allows for reduced external governance and as such can be a cost-effective and more convenient solution for you.
A Transparent and Compliant Solution
All of our clients have access to our online case management system that provides complete transparency to their cases. The portal shows details of each file including the outstanding balance, any payments received and the correspondence that we have made with a customer.
At J&P Credit Solutions we believe that we should only be rewarded when we succeed for our clients. To that end we typically negotiate a CFA pricing structure to ensure that our fees are fair and aligned with the outcome of our actions and advice. As such we reduce your exposure to unsuccessful outcomes. We take a transparent, compliant and ethical approach to each and every case we deal with so there are no hidden costs or surprises when dealing with us.
The main features of our service include:
• Real time 24/7 online access to monitor the progress of your cases
• Detailed management information reports
• Fees tailored to suit you
• A client manager who is always on hand to answer questions you may have
• Regular contact to keep you informed
Here’s what our commercial clients say about our service:
“We regard J&P Credit Solutions as an integral part of our collections process, and due to the nature of our business we have to be sure that our representatives act with the highest integrity, and deal with each case on an individual basis”
“J&P Credit Solutions look for a good outcome and work with people to get that. They are always approachable and contactable and it is the most effective working relationship. The advice is practical and clear and no question is too small. We just email the team and they explain things very clearly”
“We find that J&P always operate to the highest standards and they are always mindful of our future customer relations requesting payment in a way that does not over offend or alienate our clients. When legal action is required to recover a debt we have full confidence in the legal team to act for us”