Ready to get started?
Our debt recovery solicitors are always here for you. Get in touch or request a callback now.
Trusted Expertise in Recovering Debts
J&P Credit Solutions has successfully worked for many years with several major clients, including Local Authorities, in the sensitive area of recovering outstanding debts from deceased customer accounts.
Expert
Professional
Friendly
Recovering debt back from a customer who has passed away presents unique, complicated, and often sensitive issues and is a universally difficult issue for both the public and private sectors. In addition to the usual debt recovery obstacles, pursuing debts from a customer’s estate creates a range of new hurdles.
Unlike most other debt recovery teams, we long ago identified that neither traditional debt recovery approaches, nor a referral to a general probate team to administer an estate, delivered effective results. As such we therefore devised our dedicated Deceased Debtor Recovery service.
Our CS Litigation team are expert in locating and identifying the assets of deceased debtors. Their successful activity, over many years, in this area has given them unrivalled experience and practical understanding of the complexities and unique requirements of representing public and private sector clients in this potentially difficult and sensitive area.
We have developed a unique Deceased Debtor Recoveries product to provide you with a cost effective and compliant solution to this age old problem.
Throughout this process, we always look to employ an empathetic approach, Our goal is to recover monies rightly due to you our client, but we also understand the need to pursue all cases on your behalf with sensitivity to the surviving family and recognition of the potentially vulnerable nature of those involved. We are committed to managing the reputational risk to your organisation at all times in this process.
Our innovative phased investigation approach ensures we can maximise recoveries whilst keeping costs proportionate and ensuring that only appropriate cases are escalated for administration or legal action.
Our approach has at its heart the fact that as a creditor if your debts are not paid from available assets in the estate you have a range of options to ensure payment is secured. Those options may include taking steps to administer an estate as a creditor, taking action against a third party who has incorrectly taken funds from an estate or simply taking action against existing executors or administrators who have failed to fulfil their obligations of paying the debts owed by the deceased.
Our phased approach allows us to cost effectively identify cases where firstly a recovery is possible, engage with the deceased next of kin or representatives regarding the resolution of any disputes and ultimately if an amicable resolution cannot be achieved taking appropriate legal action to protect your position as a creditor and secure a recovery.
The majority of cases we deal with ultimately resolve without us having to take formal legal action.
Our approach to cost on these matters is on the basis that we share the risk of action with you. Beyond just a traditional Conditional Fee Agreement where we charge our fees when a recovery has been made we have developed a range of pricing scenarios aimed at ensuring that the costs of action remain proportionate to the debt and also that there is a true fair balance between what you recover and the costs we charge.
To find out more about our Deceased Customer Recoveries service, simply fill out our contact form or call us direct and one of our business development team can give you more details and arrange for one of our partners to contact you for an introductory conversation.
Our debt recovery solicitors are always here for you. Get in touch or request a callback now.
Search