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Regulation and Compliance

Rachel Addai

Equity Partner - Solicitor

Credit Solutions Litigation

raddai@judge-priestley.co.uk

Debt Recovery Experts

Bulk and Complex Recoveries

Competitive Rates

Regulation and Compliance

Debt recovery regularly falls under the media spotlight, often for malpractice, and the industry has rightly become subject to increasingly complex regulatory regimes as a result.

We take our responsibilities for compliance with relevant laws and regulations extremely seriously. As a registered solicitors practice, we are authorised and regulated by the Solicitors Regulation Authority (SRA) and given our involvement in the recovery of regulated debt types, we are additionally authorised and regulated by the Financial Conduct Authority (FCA).

To oversee this commitment, the firm has a separate Compliance Team which operates distinctly from the functional operational debt recovery and litigation teams.

The Compliance team includes:

Steve Taylor – COLP and Managing Partner
Robert Davis – Equity Partner and Head of Compliance
Carmen Abela – Compliance Manager and Data Protection Officer

These senior managers have a support team that includes among others a Compliance Officer and a Quality Assurance Manager. The team provide oversight and guidance and ensures our processes and operations take place in a manner which is compliant with all of our regulatory obligations.

Beyond safeguarding compliance, the team also:

Manage our GDPR and data security obligations.
Ensure suppliers and third parties we engage comply with the contractual standards set by both us and our clients.
Provide risk management logging and data analysis.
Manage complaint handling – both third party and customer/debtor complaint management.