Storm Joy has been a key part of J&P Credit Solutions for over 9 years. She joined the firm in 2007 and manages the Pre-Litigation team.
Her team comprises ten people including seven account managers, two administrative personnel and one legal collections account manager who seek to recover debt by means of letter and telephone communication.
Storm's clients typically include publishing companies, security firms and events companies.
She works closely with her clients to deliver bespoke management information reports and tailor-made solutions that aim to maximize efficiency, make processes more streamlined and ultimately increase collections.
For some clients Storm and her team are considered an extension to their in-house credit control team. They have integrated access to some clients' internal systems and so they can offer a complete collections process from start to finish.