Collections

The J&P Credit Solutions collections team has significant experience of collecting financial debts over many years. More recently, led by industry veteran Mark Bailey, the team has become FCA regulated and is now expanding its collections expertise into wider sectors of regulated consumer financial debt.

We understand the high expectations the regulators and market players have for the recovery of regulated consumer debt and we are experienced in delivering solutions to the challenges posed by the increasingly complex regulatory framework in which we operate.

Regulated debt providers appoint us to their panels because of our:    

  • Strict focus operational compliance and the complex issues of customer fairness and vulnerability.        
  • Panel leading recovery rates
  • Competitive pricing solutions
  • Bespoke strategy solutions
  • Comprehensive in-house Treating Customers Fairly policy
  • Rigorous and on-going staff training
  • State of the art IT and telecoms systems
  • In-house data analytics support
  • Comprehensive reporting and Management Information
  • Bespoke systems and strategy integrations
  • Seamless transitioning to legal recoveries where appropriate and
  • The experience and reputation of our senior team in the regulated debt collections industry

To find out more about our market leading skills and expertise in utilities collections, please contact our business development team on 020 8290 7400.