J&P Credit Solutions are committed to delivering the highest standards of service and client care. The firm has achieved the Lexcel standard, which is the Law Society’s legal practice quality mark for excellence in legal practice management and excellence in client care.
Lexcel sets the standard in seven areas including:
- Structures and policies
- Strategic plans
- Financial management
- Information management
- People management
- Risk management
- Client care
- File and case management
The Lexcel standard is robustly independently assessed and reviewed. Regular assessment takes place on an annual basis, with a full review every three years. Our last full review was successfully completed in October 2017, evidencing the firm’s continued ability to deliver quality services to its clients.
The external accreditation provided by Lexcel is an important recognition of the firm’s commitment to ensure all of the services we provide reach the highest possible standards. The firm is committed to ensuring it continues to retain this standard in the future.
To find out more about Lexcel click here