Pre-legal Collections

J&P has specialised in delivering value for money debt recovery solutions for more than 125 years. Successful debt recovery can take many forms and a wide variety of strategies are adopted by different businesses. We believe we can add value and support to your debt recovery processes no matter the size or structure of your business, or your approach to collecting debts. Whether you require a fully outsourced solution or bespoke support to complement your internal teams and processes, we can tailor a solution that works for you.

Our pre-legal collections model follows a streamlined process comprising both written correspondence, via email and post, and telephone communication. We understand that our clients are different and so we tailor all of our collections strategies to each individual to ensure we meet their specific requirements. Whether you have single, multiple or bulk volume debts we are very flexible in our approach to recovering the money you’re owed.  

We have an experienced pre-legal collections team that is dedicated to utilising all tools at its disposal to maximise recoveries. The team finds that a solicitor’s letter is more likely to provoke a response from your customer as they look to avoid the risk of legal action being taken.  

A Fully Outsourced and Integrated Solution

For some of our commercial clients who instruct bulk volumes we have been able to integrate their networks with our own using our advanced IT solutions. As a result we have access to their systems and can offer a complete collections process from start to finish.  This allows us to deliver an efficient and streamlined debt recovery process, and our clients consider us an extension to their in-house credit control teams.​

If your clients fail to pay on time we can help

A Cost-Effective Solution

At J&P Credit Solutions we believe that we should only be rewarded when we succeed for our clients. To that end we typically negotiate a CFA pricing structure to ensure that our fees are fair and aligned with the outcome of our actions and advice. So in essence, you’re really only paying for success. Our data-driven collection strategies and flexible pricing structure also provide a cost- effective solution that reduces your financial exposure to legal enforcement.

Our fees are typically dependent on volume, value and debt type; as such we would need to discuss the nature of your debt before advising on cost. However, for single debts we can send a letter before action for as little as £2 plus VAT per letter, and for bulk volume debts we can negotiate a discounted rate dependent on the volumes you instruct.

A Seamless Transition to Legal Activity

After exhausting our collections strategy we can seamlessly move from pre-legal collections to legal activity, providing this is the route you wish to take, whilst providing full justification as to why that course of action was initiated. We are solicitors and so if you issue legal proceedings we won’t pass your case onto a third party, we will pass your file to our in-house legal team. This allows for reduced external governance thus saving you time and money. Find out more about our legal services here.